“Once brokers choose which thank you item they’d like to send, they simply select when they’d like it sent, and UWM will handle the rest,” the wholesale lender said in its release.
“Memory Maker is a simple and efficient way for brokers to make a lasting impression with borrowers and real estate agents long after a loan is closed,” said Ishbia. “We know that something as simple as a personalized cutting board or a handwritten thank you note can go a long way in building a relationship, which can lead to referrals and repeat business down the road.”
In addition to Memory Maker, UWM has announced lowering the fee of its PA+ loan processing support service, which allows brokers and their processors to choose which part of the loan process they’d like a UWM loan coordinator to handle.
“The purpose of PA+ is to give independent mortgage brokers and their processors more flexibility, control and support,” Ishbia said. “This is giving brokers the access they need to scale their business immediately, which will become more critical when rates come down and volume increases.”
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